NIBTT Release- Return to Business Hours

The National Insurance Board of Trinidad and Tobago (NIBTT) wishes to advise the public that, in keeping with the Government's phased re-opening guidelines, there will be a return to normal business hours from June 22, 2020.


BUSINESS HOURS: 8:00 a.m. - 0:00 p.m.
FIRST THURSDAY MONTHLY: 8:00 a.m. - 2:30 p.m.

The use of drop-boxes for depositing claims will be discontinued on a phased basis from the week of June 22nd, 2020 and the Arima Collection Centre will remain closed to customer traffic.

Customers are advised to do the following:

  • Wear a face mask
  • Hand sanitize using in-house pumps
  • Maintain social distancing at 6 ft.
  • Visit only if physically well. Persons displaying flu-like symptoms will be asked to return when in better health

The NIBTT remains committed to meeting our customers' needs. Customers are encouraged to:

  • Use our online payment platform at www.nibtt.net to avoid in-house visits
  • Contact us at customercare@nibtt.net for claims-related information


We ask that customers prioritize their personal safety and adhere to the protocols put in place by the NIBTT. We are all in this together.


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